A huge thank you for everything you did to make Mums funeral go so perfectly, and so painlessly for us. You may have gathered that Mum was quite the perfectionist, and you would certainly have met her standards in the care and compassion you provided the whole family with.
We couldn't have wished for anything better for today and just want to send you a heartfelt thank you from the immediate family and all her friends who all said today was exactly as she would have wanted it.  Susan Hampson.

Hi Bruno,
Thank you very much for sending the service to us for keepsake.
Thank you once again for your professionalism and sympathy at our darkest of days.
Warm regards,
Laura