Dear Claire, I hope you’re well and I’m writing to send my sincere thanks for conducting my mother Mauveen's funeral in such a dignified and sensitive way. At such an emotional time it was really comforting to have the day go so smoothly and with such polish. I feel indebted to Coles Funeral Directors also for making sure all arrangements were in place before the day and both your and their professionalism has given me a lasting happy memory of the day. I’m so grateful. With warmest wishes, Chris Cowie
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